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What to expect during your hearing assessment

You might be wondering what takes place during a hearing assessment when you visit us at our office, such as what types of assessments you'll take and what you can expect to learn.

Our brief guide will provide you with a step-by-step overview so that you can be prepared for your appointment.

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5 steps for your hearing assessment

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2 minutes
1. Congratulations! You've booked your hearing assessment
Man and audiologist discussing hearing care options at a desk.
20 minutes
2. Discuss hearing concerns, medical history and lifestyle factors
Hearing specialist examining a seated man's ear
5 minutes
3. Physical ear examination
Man sitting on a chair wearing headphones and holding a hearing test response button.
20 minutes
4. Comprehensive hearing assessment
Man consulting with audiologist while reviewing a hearing test chart.
15 minutes
5. Go over your results and recommended solutions
Show transcript

What to expect when visiting a hearing center to get a hearing assessment

In this short film you can see what happens during your visit to one of our hearing centers.

Our goal is to help you hear better

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Woman wearing headphones and holding a button during a hearing test.

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Step 1 of 2

Tip from an audiologist:

Bring a close friend or family member to your first appointment

It is generally very helpful to bring a person with a familiar voice to your hearing assessment. It helps the hearing care expert to see how well you understand the words spoken by a close friend or loved one. This helps your hearing care expert understand how well you hear everyday speech.

In addition, it can help to have a friendly face and calming voice at your first appointment. You’ll typically get more out of your visit if someone close to you can share the experience. Plus, your loved one will have a better understanding of some of the challenges involved with your hearing loss and can help to articulate some of the challenges that you might not be aware of.

Help someone with hearing loss

What happens at your first hearing assessment?

Your ability to live a full and satisfying life is our top priority. Healthy hearing is essential to having a good quality of life. Our hearing care experts will deliver personalized hearing care to help you realize your full hearing potential. Learn more about the 5 steps for your hearing assessment.

1. Congratulations! You’ve booked your hearing assessment.

You’ve just taken the most important step to better hearing.
Your assessment is booked, and you are on your journey to better hearing.

2 minutes

Man with a beard holding a phone to his ear indoors.

2. Discuss hearing concerns, medical history, and lifestyle factors

Our hearing care experts will take the time to get to know you. Together with your hearing care expert you will discuss your hearing challenges, hearing needs and medical history to date. A series of hearing assessments will be conducted - none of which will cause any form of discomfort.

20 minutes

Audiologist discussing hearing solutions with a woman in a modern clinic environment

3. Physical ear examination

Next, we will examine your ears and check for earwax and any foreign objects which could be blocking your ear canals. We will also look for damage to your eardrum(s), infections, and other abnormalities. This portion of the exam will help the hearing care expert understand if there are any medical explanations for your hearing loss.

5 minutes

Healthcare professional examining ear with an otoscope.

4. Comprehensive hearing assessment

The hearing assessment is simple and painless. You will sit in a soundproof room or booth while wearing a pair of headphones. We will ask you to listen to and respond to various tones, speech sounds, and voices. Your responses will be recorded on an audiogram, and the results will help indicate if you have an aidable hearing loss. Once complete, your hearing care expert will review the results with you and discuss next steps and, if needed, treatment options.

20 minutes

Woman undergoing a hearing test with red and blue cables connected to hearing diagnostic equipment.

5. Same-day assessment results and recommended solutions

Based on your hearing assessment results, your hearing care expert will provide you with a counseling session where you learn more about your results. If you have any level of hearing loss, your hearing care expert will provide recommended solutions.

15 minutes

Man consulting with audiologist while reviewing an audiogram on a computer screen.

Based on your hearing results

ear icon with sound wave
No hearing loss
You will be advised on healthy hearing practices and how to protect your hearing over time
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Hearing loss detected
We’ll assist you in choosing the best hearing aid solution for you. Most hearing aids are available same day or in less than a week (custom hearing aids can take 2-3 weeks).
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