When it comes to staying healthy, having a hearing assessment is just as important as any other health check-up. If you suspect that you have hearing loss, you are welcome to book a complimentary hearing assessment with one of our hearing care experts.
The signs of hearing loss may be slow to develop and difficult to identify, or they can be sudden and obvious. If you are aware of the general signs of hearing loss, then you will be in a better place to recognize problems.
1. Following conversation is difficult
You have difficulty following group conversations (or when background noise is present)
2. Phone conversations are unclear
You have trouble following phone conversations and often have to ask people to repeat what they say
3. People seem to be mumbling
You often ask people to repeat themselves. Sounds seem unclear, or people sound like they are mumbling
4. Difficulty locating sounds
You have difficulty locating where sounds are coming from
5. Signs of tinnitus
You experience ringing or buzzing sounds in your ears (called tinnitus)
6. TV is difficult to hear
Your friends and family say you turn the television up too loud
Would you like to get your hearing assessed?
Book a complimentary hearing assessment - No obligation - Same-day results
Question 1 of 1
Have you had a hearing test within the last 12 months?
3 ways to book a hearing assessment
Request a call back
Fill out an online form to request a call back within 24 hours. Our customer service will then assist you in booking your hearing assessment.
Reschedule your appointment if you become sick or are unable to attend
During the hearing assessment, the hearing care expert will look inside your ears using an instrument called an otoscope, which is pain free. It is designed to ascertain whether you have any obstructions or ear infections that might be temporarily affecting your ability to hear properly. In many cases, the issue will not be hearing loss related - but simply a build-up of too much earwax.
After that, you will be asked to listen to several sounds, usually a series of beeps set at different frequencies, to determine if you have trouble hearing certain types of sounds. This part of the hearing assessment is known as 'audiometry’.
You may then be presented with a list of words, which will be read out to you and which you will then be asked to repeat. This part of the hearing assessment is known as the ‘Familiar Voice Test’ , and this is when we will ask your friend or family member to take part in the testing, so that we can assess how well you understand a familiar voice.
The results from your hearing evaluation will be shared with you and recorded on an audiogram. The hearing assessment results will tell us if you have an audible hearing loss or not. Based on the hearing assessment, your hearing care expert will provide recommendations on next steps and what hearing care solutions might be right for you.
If the hearing assessment shows that you have a hearing loss, the hearing care expert will likely recommend a form of hearing loss treatment. In case the treatment involves hearing aids, you will have the opportunity to see and assess different types of hearing aids, depending on your hearing loss and lifestyle needs.
If you decide that you would like to get a hearing aid, a separate appointment will then be booked to fit your hearing aids and help you get used to them.
What to expect at a hearing assessment
1. Discuss hearing concerns, medical history and lifestyle factors
2. Physical ear examination
3. Comprehensive hearing assessment
4. Go over your results and recommended solutions
Hearing assessment FAQs
An online hearing test and a hearing assessment at a center with a licensed hearing care expert are two different things.
An online hearing test is quick and gives an indication of how well you hear and whether a hearing assessment with a licensed hearing care expert would be relevant for you.
A hearing assessment at the center is conducted by a licensed hearing care expert and it gives you detailed information on how well you hear and whether you could benefit from wearing hearing aids. You get advice and recommendations based on your results. A hearing assessment at a center is aimed at those who suspect hearing loss and / or already have aids.
A hearing assessment is performed by a licensed hearing care expert and it consists of the following steps:
Discussing hearing concerns, medical history, and lifestyle factors.
Physical ear examination – Your hearing care provider will conduct a visual exam of your ears to understand if there are any medical explanations for your hearing loss.
Comprehensive hearing assessment – Which includes a series of tests – such as tone, speech, and word tests.
Our hearing assessment is complimentary and without obligation.
Finding a hearing center near you is a convenient way to get your hearing assessed quickly and easily. Find hearing center near you.
While receiving a hearing assessment from a certified hearing care expert is the only way to confirm if you have hearing loss or not, there are online hearing screening tests available which can give you an indication of whether you might have hearing loss. The online hearing test may use background noise, tone tests, and self-evaluation questions to provide you with a result of whether you might have hearing loss. Take our online hearing test.
Yes. At HearingLife, hearing care experts ensure accuracy by using assessment accuracy by using the latest technology and audiological equipment. All audiological devices and testing booths/conditions in HearingLife centers are calibrated annually as per industry standards and follow the professional guidelines to perform accurate and valid assessments. The hearing care experts are nationally accredited in the state they work in and are highly trained.
While there is no objective test available for tinnitus detection, a hearing care expert can perform tests during a hearing consultation to assess if the client has tinnitus. If tinnitus is detected, they can further assess the nature and severity of the tinnitus.
In most cases, once a year. If the client has been fitted with hearing aids and has stable hearing, it is recommended that the customer is seen on an annual basis for a regular check-up and adjustments of hearing aids as required. In some cases, if the client’s form of hearing loss requires more frequent monitoring, a hearing care expert may recommend regular monitoring of fluctuations in hearing (e.g. in the case of Meniere’s disease).
It is recommended that you have a hearing care expert go through and explain the results from the series of tests they performed in the initial full assessment of your hearing. Most audiograms are plotted on graphs with pitches on the horizontal axis and loudness on the vertical axis. As the plots on the graphs go further down the graph, it indicates how much louder the sound signal had to be presented to you in order for you to hear the corresponding pitch which increases along the horizontal axis.
Dr. Leslie Soiles
Au.D., Doctor of Audiology
Lic. #364, Chief Audiologist, HearingLife
Dr. Leslie Soiles founded HearingLife's Shrewsbury's office (formerly New England Hearing Instruments) in 1996. As a Doctor of Audiology, she has worked with Ear, Nose and Throat Physicians for the first 20 years of her career.