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Covid-19

Your hearing and safety are our top priorities

Our staff is trained to provide you with a safe and comfortable visit. Read more about safety in our hearing centers below.

Safety today and every day after

Pre-Screening Questions
Pre-Screening Questions
Just a few quick questions to keep everyone safe and healthy.
Face Masks
Face Masks
Taking precautions to keep you and our staff safe. (where required by law)
Physical Distancing
Physical Distancing
Appointments are timed to reduce crossover of customers.
Sanitizing Surfaces
Sanitizing Surfaces
All surfaces are sanitized between appointments.

Our hearing centers are open and ready to help

In order to learn how we can serve your needs, you are welcome to call us at: 1-844-836-5003. Together we will find a solution that suits your hearing care needs, whether it's an in-person consultation or a phone call with one of our experts.


Book appointment

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Our clinics are open

We are ensuring the following safety measures

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Phone screenings

Customers are screened by phone for Covid-19 symptoms

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Fewer customers in the clinic

A limited number of customers are allowed in the clinic at once

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Protective gear for staff

Hygienic clothing is worn according to government guidelines

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High sanitation measures

Common areas and medical equipment are sanitized regularly

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HearingLife

Personalized hearing healthcare


HearingLife Drive Up Services

1-2-3 Drive-up Program⁺

By implementing a new 1-2-3 Drive-up Service program, we can manage service issues while you wait comfortably in your car. When you arrive, we will:

  1. Collect your hearing aids in a disposable holder.
  2. Take your hearing aids to our lab, disinfect them and provide any necessary repairs.
  3. Return them to you in your car.

During this process, we maintain infection control by wearing gloves and masks.

99% of users would recommend this program to others!

Drive-up services are not available at all locations.

4 ways to reach our customer service

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Call us
Monday-Friday:
7:30am-10:00pm EST
Saturday-Sunday:
8:30am-5:00pm EST
(please note that office hours vary by location)
1-844-836-5003
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Chat online
Our online chat is open weekdays from 9:00am-5:00pm
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By e-mail
Our customer service will get back to you within 24 hours
contact-us@hearinglife.com
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Request a call back
We will call you back within 48 hours
Request call back