Customer Service

Your hearing is our expertise. Our customer service team is available to provide support for both hearing aid and hearing care inquiries - whether you're at home or on the go.

4 ways to reach our customer service

Call us

Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)

1-844-836-5003

Chat online

Our online chat is open weekdays from 9:00am-5:00pm

By e-mail

Our customer service will get back to you within 24 hours

contact-us@hearinglife.com

Request a call back

We will call you back within 48 hours

Request call back

How can we help you?

Our trained experts offer the following services:

Comprehensive hearing assessments and consultations
Hearing aid and hearing aid accessory support
Hearing aid fittings and adjustments
Battery and dome ordering services
Hearing aid cleaning and repairs
Guidance on when to book a hearing assessment

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Quick links to self-guided resources

Learn how to use and maintain your hearing aids

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You are always welcome to visit us

Our centers are open, and the safety of our customers and employees is our highest priority. We are taking high security precautions to ensure optimal safety and hygiene when you visit our centers.

Read about our safety