Corporate office address
2501 Cottontail Lane
Somerset, NJ 08873
4 ways to reach our customer service
Call us
Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)
1-844-836-5003
Chat online
Our online chat is open weekdays from 9:00am-5:00pm
Contact us
Customer service is available Monday-Friday: 7:30am to 10:00am EST and Saturday-Sunday: 8:30am to 5:00am EST. Please note that office hours may vary by location. You are always welcome to contact us if you have questions or need assistance. You can also view our FAQ section below for answers to some of the most popular questions from our customers. You can call or email us at:
Request a call back from us
You are welcome to leave your name and phone number, so we can give you a call
Are you a HearingLife customer?
What can we do for you?
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If you have questions about your hearing aids or need a hearing aid adjustment or repair, then you are welcome to call us at 1-844-836-5003 to schedule an appointment.
Do you need assistance after-hours?
If you need assistance after-hours, when our offices are closed, existing HearingLife customers can call OnDemand support at 888-277-3802, EVENINGS: 5PM – 10PM EDT, WEEKENDS: 9AM – 3PM EDT OnDemand support can provide assistance via phone or virtual consultation, for all types of hearing-related or hearing device issues. During regular business hours, please call your local HearingLife office.
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If you are an existing customer and want to book an appointment to see your hearing care provider, you can either call the office you originally visited, or you can call our free scheduling phone line at 1-844-836-5003 . To find the contact details of your local office, you can use the Find hearing center page.
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If you are new to HearingLife and would like to book a complimentary hearing assessment, you can either book appointment here or call 1-844-836-5003 . You can book an appointment for yourself or on behalf of someone else.
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If you need to change an existing appointment, you can do so by calling your local office. You can find the contact details of your local office on the Find hearing center page.
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If you would like to order batteries, you can do so by contacting your local office or our Customer Service team.
You can find your local office on the Find hearing center page
Alternatively, you can call our Customer Service team at 1-844-836-5003
Monday-Friday:
7:30AM-10:00PM EST
Saturday-Sunday:
8:30AM-5:00PM EST
(please note that office hours vary by location).
Email: contact-us@hearinglife.com -
There are numerous options, and what plans offer varies by state. We know your first question is often, "Do you accept my insurance?" Insurance is important, so we check individual coverage for everyone who comes to HearingLife for their hearing healthcare needs. Although we accept most insurance, what is covered depends on an individual's plan.
We are pleased to accept a wide variety of plans, including:
- United Healthcare
- Blue Cross Blue Shield (most state plans and FEP)
- Anthem
- Aetna
- Humana
- TruHearing Choice
- Many more – inquire with our insurance team or your local patient care coordinator
As insurance rules vary by state and different companies can vary by state, office and even practitioner, we will work with you to ascertain what coverage you have.
To make a claim or for more information, contact our Customer Service team at 1-844-836-5003
Email: contact-us@hearinglife.com or fill in your details here, and a member of the team will get back to you. -
If you would like information about a specific order, you can contact our Customer Service Team.
Or you can use the Contact Us Form, and a member of the team will get back to you.
You can call our Customer Service team at 1-844-836-5003
Monday-Friday:
7:30AM-10:00PM EST
Saturday-Sunday:
8:30AM-5:00PM EST
(please note that office hours vary by location).
Email: contact-us@hearinglife.com
