We are providing a safe environment
in our offices.

  1. Clean any debris found on the microphone by using a dry cloth or brush

  2. Clean the tip of the hearing aid that goes inside your ear with a dry cloth

  3. Remove the dome from your hearing aid to see if there is any wax plugging your wax guard

  4. Change your wax guard if needed

  5. Check your receiver/wire to see if it has any kinks or twists (This can lead to your hearing aid not working).




Need additional help? Technical Support is available Monday to Friday 9am - 5pm EST by:

  • Email: contact-us@hearinglife.com

  • Phone: (844) 836-5003