hearing aid repair

Even if you take excellent care of your hearing aids, they may need a professional to adjust them. A battery door may be loose, or the sound may need an adjustment. Maybe the hearing aids were exposed to moisture or were cracked. HearingLife is here to help.

When possible, we will repair your hearing aids onsite while you wait. In some cases, we can return them to the manufacturer, who has the tools and expertise to fix specialized issues.

Troubleshooting and information on hearing aid repair

If your device stops working, try these things before getting your hearing aid repaired:

  • Check the receiver and openings for wax residue
  • Ensure all pieces/tubing are connected correctly
  • See if anything is blocking the microphone
  • Inspect for cracks or visible damage
  • Make sure it is on and that the volume is loud enough for you to hear
  • Confirm the battery is charged and inserted correctly

If your hearing aid produces feedback:

  • Check the volume levels
  • Make sure it is inserted correctly
  • Confirm that the microphone is not obstructed

Still not working? The professionals at HearingLife can take a look and either perform hearing aid repairs in-house or send your devices to the manufacturer.

Ask about repairs

Does your hearing aid need repair?

Before taking your hearing aids for repair, try our tips for keeping hearing aids clean. We have compiled a few general tips for cleaning hearing devices. Keep this in mind regardless of brand:

  • Use a soft cloth that will not leave fibers behind when you wipe
  • Remove any wax residue
  • Carefully dust the battery door and microphone housing
  • Occasionally remove earmolds from the body and wash them with a mild soap solution
  • Store your devices in a moisture-free container

In addition, remember to:

  • Be cautious when handling your hearing devices
  • Keep them away from pets, children
  • Do not use airborne chemicals/aerosol sprays near them
  • Avoid all exposure to moisture
  • Store hearing devices in a dry and safe place
  • Test your batteries to ensure they are fully charged and performing optimally
  • If you are experiencing feedback and you have cleaned your hearing aids, make sure to give us a call, as it may indicate that something is wrong.

What about my warranty?

If you need hearing aid repair and believe you are covered under warranty, HearingLife may be able to help you. Information on your product’s warranty is available from the manufacturer, generally online. Please call (866) 657-6952 for hearing aid-specific information. If you did not purchase your device from us and have questions regarding the warranty, you may have to address your needs directly with the manufacturer.

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