We are providing a safe environment
in our offices.

Special note: To use Oticon Opn hearing aids with your Android device for making and receiving calls you will need a ConnectClip. Android phones are not able to stream calls or music without a ConnectClip.

Please refer to our guide here to set up your phone to stream calls.

To use your phone as a remote you can follow these steps:

  1. Take your phone and go under Settings

  2. Click on Bluetooth

  3. Enable Bluetooth

  4. Go to the Google Play store and download the Oticon ON app

  5. Open the app after it finishes installing

  6. Open and close the battery doors on both of your hearing aids while your phone is searching. If you have rechargeable hearing aids, hold the volume down button for 3 seconds to turn them off, then do this again to turn them on. Now they will be in pairing mode for 3 minutes.

  7. Your hearing aids will show up as an available device once they are found (Oticon Opn).

  8. Press pair and your hearing aid will connect.

  9. Now you can adjust the volume and change programs through the app.

You cannot make calls through your phone without the ConnectClip.

(Please call 844-836-5003 if you do not have one.)

If you are unable to connect through Bluetooth your phone may not be compatible with your hearing aids.

Need additional help? Technical Support is available Monday to Friday 9am - 5pm EST by:

  • Email: contact-us@hearinglife.com

  • Phone: (844) 836-5003