We are providing a safe environment
in our offices.

Refer to the instructions below or watch this video from Oticon.

  1. Open Settings on your phone

  2. Click on Bluetooth

  3. Disable Bluetooth

  4. Go to your Oticon ON app

  5. Press the menu button at the bottom

  6. Click the right menu option

  7. Scroll down and click Reset app

Need additional help? Technical Support is available Monday to Friday 9am - 5pm EST by:

  • Email: contact-us@hearinglife.com

  • Phone: (844) 836-5003