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How to clean ITE (In the Ear) hearing aids

Clean the microphone ports using the brush provided by your hearing healthcare professional to clear away built up wax. Hold the device facing downward so any loose particles will fall out of the hearing aid instead of staying lodged inside.
Change the wax guard if needed.
Finish by wiping the entire device with a dry cloth or tissue. This will remove debris from the case of the hearing aid.

ite-cleaning-microphone

ite-changing-wax-guard

Need additional help? Technical Support is available Monday to Friday 9am - 5pm EST by:

Email: contact-us@hearinglife.com
Phone: (844) 836-5003

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Please note that office hours vary by location.

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^*The purpose of this hearing assessment and/or demonstration is for hearing wellness and to determine if the consumer may benefit from using hearing aids, which may include selling and fitting hearing aids. Products demonstrated may differ from products sold. Assessment conclusion is not a medical diagnosis and further testing may be required to diagnose hearing loss. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Hearing instruments may not meet the needs of all hearing-impaired individuals. One offer per consumer and offer cannot be combined with any of our promotional offers, coupons or discounts. Offer not available to any consumer who has private or federal health insurance coverage. Other terms may apply, see office for details.

Please note: Complimentary hearing assessment is not valid at the following locations: Hearing, Balance and Speech Center, A HearingLife Company, 11 Harrison Avenue, Branford, CT 06405 | Hearing, Balance and Speech Center, A HearingLife Company, 171 Grandview Ave., Suite 203, Waterbury, CT 06708 | 2051 Art Museum Dr., Jacksonville, FL 32207 | Sacred Heart Hospital Campus, 5147 North 9th Avenue, Suite 315, Pensacola, FL 32504 | 141 Mack Bayou Loop, Suite 202, Santa Rosa Beach, FL 32459 | 3345 Merlin Drive, Suite 200, Idaho Falls, ID 83404 | 401 A West Decatur St., Madison, NC 27025 | COLORADOHearing, a HearingLife Company, 3030 North Circle Drive, Suite 300, Colorado Springs, CO 80909 | COLORADOHearing, a HearingLife Company, 6031 E. Woodmen Road, Suite 300, Colorado Springs, CO 80923 | 100 East Northwood Street, Greensboro, NC 27401 | Regional Hearing and Balance Center, 256 N. 2nd E., Suite 3, Rexburg, ID 83440 | Regional Hearing and Balance Center, 685 S. Washington Street, Afton, WY 83110 | Arlington Hearing Center, 2500 Wilson Blvd., Suite 105, Arlington, VA 22201 | 6262 E. Broadway Road, Suite 103, Mesa, AZ 85206 | Hearing Services of Delaware, Inc., 104 Sleepy Hollow Drive, Suite 202, Middletown, DE 19709 | Hearing Services of Delaware, Inc., 28 Peoples Plaza, Newark, DE 19702 | Hearing Services of Delaware, Inc., 99 Wolf Creek Blvd., Suite 3, Dover, DE 19901 | Audiology Professionals, Inc. , 1600 Valley River Drive, Suite 395, Eugene, OR 97401 | 3754 Highway 90, Suite 350, Pace, FL 32571 | Anderson Audiology, 3120 S. Rainbow Blvd., Suite 202, Las Vegas, NV 89146 | Anderson Audiology, 2642 W. Horizon Ridge Parkway, Suite A-11, Henderson, NV 89052 | Anderson Audiology, 6475 N. Decatur Blvd., Suite 125, Las Vegas, NV 89131 | Anderson Audiology, 9430 W. Lake Mead Blvd., Suite 11, Las Vegas, NV 89134 | Anderson Audiology, 193 North Pecos Road, Suite 110, Henderson, NV 89074 | REM Audiology Associates, 775 Route 70 East, Suite F-120B, Marlton, NJ 08053 | REM Audiology Associates, 1000 White Horse Road, Voorhees, NJ 08043 | REM Audiology Associates, 8100 Roosevelt Boulevard, Suite 103, Philadelphia, PA 19152 | Metro Hearing Associates, 13934 N 59th Ave, #120, Glendale, AZ 85306 | Metro Hearing Associates, 11000 N Scottsdale Road #165, Scottsdale, Arizona 85254 | Metro Hearing Associates, 4045 E. Bell Road #135, Phoenix, Arizona 85032 | Metro Hearing Associates, 13657 W. McDowell Road, #200, Goodyear, Arizona 85395 | Metro Hearing Associates, 14506 W Granite Valley Drive #117, Sun City West, Arizona 85375 | Metro Hearing Associates, 13203 N 103rd Drive J4, Sun City, Arizona 85351 | 8986 Lorton Station Blvd., Suite 201, Lorton, VA 22079 | Kenwood Hearing Centers, A HearingLife Company, 960 W. Wooster, Bowling Green, OH 43402 | Kenwood Hearing Centers, A HearingLife Company, 3450 W. Central Ave., Toledo, OH 43606 | Kenwood Hearing Centers, A HearingLife Company, 725 S. Shoop Ave., Wauseon, OH 43567

How to clean ITE (In the Ear) hearing aids

Need additional help? Technical Support is available Monday to Friday 9am - 5pm EST by:

About HearingLife

HearingLife represents

Customer service hours (Eastern time)

Locate a hearing center