Please see important information regarding coronavirus (COVID-19). Get the latest updates

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Hearing Care
You Can Count On

HearingLife is here for you with special support and new services to help address your hearing care needs. Even if your local office is temporarily closed, we can still help you with:

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Support is a phone call away

Live Support provides personalized consultations for hearing aid wearers to help troubleshoot issues, set up Bluetooth® connectivity and more, in real time. Our hours are Monday – Friday 7:30 AM – 9:00 PM and Saturday – Sunday 8:30 AM – 5:00 PM (Eastern).

Call Customer Support (844) 836-5003

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Free Batteries Shipped to You

HearingLife is pleased to offer free hearing aid batteries,+ shipped to you at no charge, whether you are a HearingLife customer or not.

You do not need to be an existing customer. We are happy to provide you with complimentary batteries during this difficult time. Orders are limited to a two-month supply, while supplies last.

Domes, Filters, and Other Supplies

Domes and wax filters are available free of charge to all existing HearingLife customers, where available.+ In addition, other supplies are available including Dr-Aid kits and ear care drops. Please call (844) 836-5003 for more information.

Free Battery Order Form

Please provide the following information
so we can confirm your order.

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Example: HearingLife, Avada, Total Hearing Care
Example: Opn 1, Opn S
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Domes, Filters, and Other Supplies

Domes and wax filters are available free of charge to all existing HearingLife customers.+ In addition, other supplies are available for purchase including Dr-Aid kits and ear care drops, which ship free of charge.

To request supplies besides batteries, please call (844) 836-5003 to order by phone.

 

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Self Help Guides

Informative videos and guides with step-by-step explanations to give you the tools you need to handle maintenance and get connected from the comfort of your home. These guides include:

  • Hearing aid maintenance

  • Hearing aid use

  • How to use IFTTT (If this then that) with your Oticon Opn

  • Oticon accessories

  • Oticon rechargeable accessories


Get self-help

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Remote Care

Remote Care+ is now available to all existing customers of HearingLife. Our expert audiologists are available to assist with hearing aid issues, Bluetooth® connectivity concerns, fine tuning adjustments and supply needs. Our remote care program offers personalized one-on-one care, while customers remain safely at home. Available Monday – Friday 9:00 AM – 5:00 PM (in all continental US time zones).

 

Call Customer Support (844) 836-5003.

 

+Batteries and Domes Shipped Batteries are shipped free of charge to anyone in the US with Hearing Aids. Batteries, domes, and wax filters are available free of charge to all existing HearingLife customers (including free shipping). All supplies are limited to a 2-month supply and are subject to availability. You can also order other hearing aid supplies including Dr-Aid kits, Ear Care drops and more and we will ship them, free of charge, directly to your home. Please contact our Patient Support Center at 1 (844) 836-5003 for details. We reserve the right to limit or discontinue this service at any time. Self-Help Our standard terms and conditions apply. Please see the additional information on this website, below. Remote Care Please contact our specially trained agents for hearing aid supply and troubleshooting issue assistance. Available to existing HearingLife customers. This service is free of charge. Most repairs are free of charge; there may be additional charges for loss or damage which require more extensive repair or replacement and/or that may be out of warranty plans.

All Care services on this page are subject to availability, and may be discontinued or altered at any time.