We are providing a safe environment in our offices. Learn more
HearingLife is here for you with special support and services to help address your hearing care needs. Even if you have challenges visiting one of our offices, we offer these services for your convenience.
Live Support provides personalized consultations for hearing aid wearers to help troubleshoot issues, set up Bluetooth® connectivity and more, in real time. Our hours are Monday – Friday 7:30 AM – 9:00 PM and Saturday – Sunday 8:30 AM – 5:00 PM (Eastern).
Call Customer Support (844) 836-5003
HearingLife is pleased to offer free hearing aid batteries to our customers. If you are not a customer, please call (844) 836-5003.
Please provide the following information so we can confirm your order.
Informative videos and guides with step-by-step explanations to give you the tools you need to handle maintenance and get connected from the comfort of your home. These guides include:
Hearing aid maintenance
Hearing aid use
How to use IFTTT (If this then that) with your Oticon Opn
Oticon rechargeable accessories
OnDemand+ is now available to all existing HearingLife customers. Our hearing care professionals are available to assist with hearing aid issues, Bluetooth® connectivity concerns, fine tuning adjustments and supply needs. Our OnDemand program offers personalized one-on-one care, while customers remain safely at home. To learn more about OnDemand, please click here.
By implementing a new 1-2-3 Drive-up Service program, we can manage service issues while you wait comfortably in your car. When you arrive, we will:
Collect your hearing aids in a disposable holder
Take your hearing aids to our lab, disinfect them and provide any necessary repairs
Return them to you in your car.
During this process, we maintain infection control by wearing gloves and masks.
99% of users would recommend this program to others!
+Batteries: Batteries are free of charge to all existing HearingLife customers. All supplies are limited to a 2-month supply and are subject to availability. Please contact your local office for more information. Self-Help Our standard terms and conditions apply. Please see the additional information on this website, below. OnDemand: Please contact our specially trained agents for hearing aid supply and troubleshooting issue assistance. Available to existing HearingLife customers. This service is free of charge. Most repairs are free of charge; there may be additional charges for loss or damage which require more extensive repair or replacement and/or that may be out of warranty plans. All Care services on this page are subject to availability, and may be discontinued or altered at any time.
Your hearing is our expertise
Monday-Friday: 7:30 AM-10:00 PM
Saturday-Sunday: 8:30 AM-5:00 PM
Please note that office hours vary by location.
Use our hearing center locator to find locations near you
© 2021 HearingLife. All rights reserved.
*The purpose of this hearing assessment and/or demonstration is for hearing wellness and to determine if the consumer may benefit from using hearing aids, which may include selling and fitting hearing aids. Products demonstrated may differ from products sold. Assessment conclusion is not a medical diagnosis and further testing may be required to diagnose hearing loss. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Hearing instruments may not meet the needs of all hearing-impaired individuals.
++Warranty for Ultimate, Premium and Advanced hearing devices is 1 year for loss and replacement and 3 years for repairs; for Basic hearing aids, loss and replacement is 1 year and repairs for 2 years; for Essential hearing aids, loss and replacement and repairs for 1 year.
Please note: Complimentary hearing assessment is not valid at the following locations: Hearing, Balance and Speech Center, A HearingLife Company, 11 Harrison Avenue, Branford, CT 06405 | Hearing, Balance and Speech Center, A HearingLife Company, 171 Grandview Ave., Suite 203, Waterbury, CT 06708 | 2051 Art Museum Dr., Jacksonville, FL 32207 | Sacred Heart Hospital Campus, 5147 North 9th Avenue, Suite 315, Pensacola, FL 32504 | 141 Mack Bayou Loop, Suite 202, Santa Rosa Beach, FL 32459 | 3345 Merlin Drive, Suite 200, Idaho Falls, ID 83404 | 401 A West Decatur St., Madison, NC 27025 | COLORADOHearing, a HearingLife Company, 3030 North Circle Drive, Suite 300, Colorado Springs, CO 80909 | COLORADOHearing, a HearingLife Company, 6031 E. Woodmen Road, Suite 300, Colorado Springs, CO 80923 | 100 East Northwood Street, Greensboro, NC 27401 | Regional Hearing and Balance Center, 256 N. 2nd E., Suite 3, Rexburg, ID 83440 | Regional Hearing and Balance Center, 685 S. Washington Street, Afton, WY 83110 | Arlington Hearing Center, 2500 Wilson Blvd., Suite 105, Arlington, VA 22201 | 6262 E. Broadway Road, Suite 103, Mesa, AZ 85206 | Hearing Services of Delaware, Inc., 104 Sleepy Hollow Drive, Suite 202, Middletown, DE 19709 | Hearing Services of Delaware, Inc., 28 Peoples Plaza, Newark, DE 19702 | Hearing Services of Delaware, Inc., 99 Wolf Creek Blvd., Suite 3, Dover, DE 19901 | Audiology Professionals, Inc. , 1600 Valley River Drive, Suite 395, Eugene, OR 97401 | 3754 Highway 90, Suite 350, Pace, FL 32571 | Anderson Audiology, 3120 S. Rainbow Blvd., Suite 202, Las Vegas, NV 89146 | Anderson Audiology, 2642 W. Horizon Ridge Parkway, Suite A-11, Henderson, NV 89052 | Anderson Audiology, 6475 N. Decatur Blvd., Suite 125, Las Vegas, NV 89131 | Anderson Audiology, 9430 W. Lake Mead Blvd., Suite 11, Las Vegas, NV 89134 | Anderson Audiology, 193 North Pecos Road, Suite 110, Henderson, NV 89074 | REM Audiology Associates, 775 Route 70 East, Suite F-120B, Marlton, NJ 08053 | REM Audiology Associates, 1000 White Horse Road, Voorhees, NJ 08043 | REM Audiology Associates, 8100 Roosevelt Boulevard, Suite 103, Philadelphia, PA 19152 | Metro Hearing Associates, 13934 N 59th Ave, #120, Glendale, AZ 85306 | Metro Hearing Associates, 11000 N Scottsdale Road #165, Scottsdale, Arizona 85254 | Metro Hearing Associates, 4045 E. Bell Road #135, Phoenix, Arizona 85032 | Metro Hearing Associates, 13657 W. McDowell Road, #200, Goodyear, Arizona 85395 | Metro Hearing Associates, 14506 W Granite Valley Drive #117, Sun City West, Arizona 85375 | Metro Hearing Associates, 13203 N 103rd Drive J4, Sun City, Arizona 85351 | 8986 Lorton Station Blvd., Suite 201, Lorton, VA 22079 | Kenwood Hearing Centers, A HearingLife Company, 960 W. Wooster, Bowling Green, OH 43402 | Kenwood Hearing Centers, A HearingLife Company, 3450 W. Central Ave., Toledo, OH 43606 | Kenwood Hearing Centers, A HearingLife Company, 725 S. Shoop Ave., Wauseon, OH 43567