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Chicago's Daily Herald highlights HearingLife's services

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"by " Elizabeth Lande



"Our HearingLife Team Members quickly worked together to launch four new free services."

-Dean Pappous, President of HearingLife


Greater Chicago's Daily Herald published HearingLife's recent announcement regarding new services. Designed to provide special support that can help people with hearing loss remotely, the Hearing Care You Can Count On program is helping people across the country. This includes customers of HearingLife in Illinois.

New services provide remote hearing care

All services address the need for hearing healthcare that can be provided remotely to vulnerable populations' during the COVID-19 pandemic. Individuals can access 800#Live Support, Free Batteries shipped-to-home, Self-Help videos and How-to Guides available on HearingLife.com as well as Remote Care (for current customers)+. The services reduce the need for in-office visits.

Free hearing aid batteries

HearingLife is providing vital services for people with hearing aids, whether or not they are our customers. This includes our free batteries (within the parameters outlined below). To learn more about the services and to order batteries online see HearingLife/Care.

Chief Audiologist leads Remote Care effort for customers

One of the most important aspects of the program is the need for providing hearing care remotely. Working with audiologists across the United States, Dr. Leslie Soiles, HearingLife's Chief Audiologist has launched special remote service during these challenging times. And these efforts are helping.

"Our patients tell us that being able to hear what is happening in the world today and to stay in touch with family and friends is more critical than ever in this time of social distancing. Every day we hear heart-warming stories from our patients how we have helped them overcome these challenges. This is why we exist." According to Dr. Leslie Soiles, HearingLife's chief audiologist.

+Batteries and Domes Shipped Batteries are shipped free of charge to anyone in the US with Hearing Aids. Batteries, domes, and wax filters are available free of charge to all existing HearingLife customers (including free shipping). All supplies are limited to a 2-month supply and are subject to availability. You can also order other hearing aid supplies including Dr-Aid kits, Ear Care drops and more and we will ship them, free of charge, directly to your home. Please contact our Patient Support Center at 1 (888) 873-5727 for details. We reserve the right to limit or discontinue this service at any time. Self-Help Our standard terms and conditions apply. Please see the additional information on this website, below. Remote Care Please contact our specially trained agents for hearing aid supply and troubleshooting issue assistance. Available to existing HearingLife customers. This service is free of charge.

All Care services on this page are subject to availability, and may be discontinued or altered at any time.